With NovoaGlobal eHearing You Are COVID-19 Ready!
CHALLENGE
During COVID-19 with shutdowns and social distancing, municipalities have either closed or provided limited court adjudication offerings because people don’t want the risk of in-person contact, but at the same time, citizens have a right to due process.
eHEARING RESULTS
- 90% – Reduction of in-Person Hearings
- During COVID-19 pandemic, 100% of Hearings conducted online without delay in adjudication process
- Decrease in amount of time spent for violator to contest
- Decrease time for Court system and judges/commissioners to adjudicate
COURTS OPERATE ONLINE
NovoaGlobal developed an eHearing system prior to the pandemic shut-down and this innovative eHearing platform has proven extremely effective in keeping the Courts operating normally online during the pandemic. This eHearing system saves a tremendous amount of time and eliminates COVID-19 in-person contact risk for both the violator and the Courts.
TECHNOLOGY IS MORE IMPORTANT THAN EVER
Today, most courts are facing challenges in providing due process that usually requires a citizen appearing in front of a judge, commissioner, or hearing officer. In our new era of social distancing, technology is taking a more important role in our everyday lives. This is where eHearing provides the solution. With eHearing, there is no delay in court hearings.
TACOMA, WASHINGTON AND COVID-19
Initially created to increase efficiency for the Tacoma Municipal Court system, NovoaGlobal developed a unique eHearing platform, guided by Alisa Hill, Court Operations Supervisor at Tacoma Municipal Court. eHearing enables violators to request an eHearing online and have it adjudicated by a judge/commissioner completely online. During the COVID-19 closures and slowdowns, court systems throughout the United States have been paralyzed while the Tacoma Court system hasn’t missed a beat. In fact, during this pandemic when speeding has actually increased, the court system has effectively kept pace. In the meantime, other court systems throughout the country are struggling to find answers because they are either completely closed to in-person contact, backlogged, or opened with restrictive hours or person-to-person contact.
HOW CAN NOVOAGLOBAL HELP YOUR COMMUNITY DURING COVID-19?
The service is free to municipalities and the vendor gets paid by revenues from drivers who put your community at risk. We will help you with:
- NO CONTACT enforcement
- Officers have NO INTERACTION with the public that might cause officers to contract the virus.
- Digitalization of your ticketing process with eTicketing
- Completely online eHearing Platform
- NO DELAY in court hearings
